IO Digital specialises in maximising the sales potential of service calls. We use analytics and intelligent decision-making tools to prompt our people to make the most appropriate sales offer based on each customer’s profile. By turning customer conversations into sales opportunities we’ll open up previously untapped routes to revenue growth for your organisation.
We use powerful technology to maximise the performance of the high-calibre sales teams we employ. Our dialler is linked to our analytics engine, to programme the right call at the right time for every advisor. Optimising customer data and creating a webchat environment that facilitates high concurrency and sales rates will ensure you race ahead of the competition.