Our challenge
A global advertising leader that specialises in Internet-related services and products was looking for a strategic CX partner to launch sales and account advertising platforms and support their growing campaign in Indian market.
A global advertising leader that specialises in Internet-related services and products was looking for a strategic CX partner to launch sales and account advertising platforms and support their growing campaign in Indian market.
To achieve sales excellence, we hired and trained CX specialists with outstanding sales and digital advertising background. We developed a high-effective sales training framework from scratch for the team to execute the eight-steps sales process. We also organised a robust team structure that incorporated its own particular mix of dynamics and goals to provide full-scale productivity and visibility to boost sales. We achieve +300% in year over year (YoY) in revenue sustainability from high potential customers across markets.
YoY revenue sustainability
from high potential clients
across the markets
accounts migrated to higher
segmentation
Awarded the
Best Global
Vendorin 2021