IO Digital

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IO Digital : The New Face of Business Process Management

Todays customers are a formidable force. Digital natives in an always-on world, they not only own the shopping experience—they can also reconfigure it, at will. They browse online, and often buy with their smartphones, yet they also like stores—as long as their in-store interactions are curated, not complicated.

IO digital was conceived with a thought that with changing world and means of communication BPO needs a change. To achieve this, we developed three verticals which help us in transforming your business effectively and efficiently. We strive to provide end to end solutions to your business problems. It means you reap the benefits of more integrated, scalable technology & back-end processes, as well as leveraging cross-channel marketing expertise, greater organisational flexibility & collaboration.

Our Products

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Social BPO:

Social BPO provides call centre capabilities with digital transformation to the world. Our commerce and customer experience capabilities provide unique end-to-end services that help you drive revenue and optimise your operations combining our deep industry know-how, technology insights and global scale.

ALGORITHM:

Algorithm provides social, digital, creative ideation and design services through our strategy and technology capabilities. As a full service digital agency our essence is to create ties that connect people and brands. We push ourselves to provide unique user experiences that make people’s life easier and exciting.

IO Chats:

IO Chat is IO Digitals own integrated live agent chat software and service. Our service offers real-time person to person communication via proactive web chat welcoming and assisting all your website visitors as they enter your site at a fraction of the usual cost. Imagine the impact of your website with qualified live sales and service chat agents.

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